The communication with the office is more than lacking. There is always a push for messaging through the portal rather than calling. Every time you send a message I have to call 36-48 hours afterwards because of no response. Then after calling, I wait another 48 hours before hearing back... it is awful. If I didn't love the providers so much I would definitely switch OB's.
It was nice to be listened to and not feel rushed.
It was difficult to get good and thorough follow-up assistance after my surgery. There seems to be a labyrinth of people to get through and essentially all you can do is leave messages that I was never quite sure if the doctor was getting or not. I had quite a couple of issues (not major) but they were made worse by the fact that I couldn't be seen fairly quickly y the doctor or I wasn't told that I could be.
this was my very first visit and I was very happy with my experience. Everyone from the front desk to the nurses and Dr Courtney M. were very helpful and good listeners. I am happy to start my OB/Gyn care with this team!
Dr. Moynihan is excellent! Attentive, caring, thorough, and most of all, gentle.