The NP was easy to talk to and very helpful

She was very kind and understanding. She also stress that if I developed shortness of breath or fever I needed to get my lungs checked by a provider. That was excellent advice.

Great experience!

Great customer service and cared for my needs

Empathetic and compassionate

You did a great job

She was very pleasant and listened to all my concerns.

She was very knowledgeable and seemed genuinely concerned.

The NP was excellent. She was extremely kind, knowledgeable, and understanding with the small technical issues I had with my phone.

I was unable to access the virtual visit on my laptop through the Atrium health website - the link in the confirmation email only took me as far as check in and not to the actual video call. I was able to connect to the video call through a link sent to my cell phone, however, it would have been more convenient to connect through the laptop. The provider reached out by a phone call to check our connection and we connected on the video call. The provider's service was excellent.