This was my first visit here and seeing the doctor whom was recommended by my granddaughter. I was very impressed with everything I saw and all the staff. They were very friendly and helpful and got me through the nervousness I was feeling. ( I had bad experiences with my last doctor which made my anxiety extremely high on this first visit). I am hoping I can build a good relationship with Dr. Heitbrink. He seems like a calm doctor and friendly. He doesn't know my full medical history yet but I feel we stand a chance at a good doctor patient relationship. There are some things I will do and some I won't but I feel we can meet in the middle. I don't think I will have a problem getting my prescriptions filled when needed like my last doctor. I am looking forward to seeing where we go so I will feel at peace seeing my doctor.
Dr Heitbrink has always been attentive to my concerns. He is alert and responsive to my concerns and questions. I have never experienced any negative feelings towards him. He definitely know how I feel and always cares about my physical and emotional health. As I have stated previously, I will be his patient until he retires!!
This was a new doctor for me. Not my primary care doctor. I'm sure he's a good doctor, but for my issues, he didn't have the answers I needed. So, I went somewhere else. I got the help I needed. If I had to see him again for another issue, I wouldn't have a problem with it.
Nurse was polite and knowledgeable. She didn't try to rush me in my answers.
Fantastic experience! I've been receiving health care at Atrium Health in Mint Hill for years, and wouldn't think of going anywhere else. Dr. Heitbrink is one of the best PCPs I've ever had. He's friendly, provides excellent health care service and his nurses are always great as well. I wouldn't think of going anywhere else.
We must have had a lapse in communication. I didn't know I was going to the hospital for a test until the hospital called me.
Dr Heitbrink is always professional and listens to your concerns and treats accordingly
Loved that he was able to get us in on such short notice!
Not only Dr Heitbrink, but the entire staff are very caring, patient and willing to help!
excellent Doctor, Good to understand